New Year, New Rent Collections Feature: Zuma's January Update

Launching our most-requested feature yet: Rent Collections! Plus, discover how our design partners achieved 100% collection rates in their first month.
Kaitlyn Howell
Kaitlyn Howell
Zuma Updates
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We're starting 2025 with a bang! 🍾

We heard your call for better resident engagement tools, so we're thrilled to announce a new solution that's already helping properties achieve 100% rent collection rates.

We've also launched a brand new Humans of Multifamily Hub on the website, so you can catch up on all the episodes right here, on Zuma.

Curious? Let's dive in! 🏊

Introducing Zuma for Rent Collections

We're taking a bold step beyond lead engagement into the resident experience with our newest innovation: CollectionsAI!

Building on the foundation of Kelsey AI, our trusted leasing assistant, Rent Collections, transforms how property teams interact with residents.

What makes Zuma's CollectionsAI special?

🎨 Unmatched Customization: Configure workflows, messaging templates, and schedules directly in your dashboard—no support tickets needed!

👀 Total Transparency: Know exactly what's being sent, when, and why. No more uncertainty about resident communications.

Easy Operations: Manage rent-related tasks, from follow-ups to walkthrough notices, all in one intuitive place.

⚠️ Understand Resident Risk: Get instant, detailed resident risk scoring to protect your investments and confidently make renewal decisions.

CollectionsAI Success Stories

We’ve been working on Rent Collections behind the scenes for a few months, and our design partners are already seeing incredible results.

Find out how Case & Associates and Cascada increased their promise-to-pay commitment rates, decreased their court filings (to zero), and collected 100% of rent on their first month using Zuma's Rent Collections:

What Else is New?

Humans of Multifamily Podcast

You can now watch and listen to all episodes of Humans of Multifamily right here, on the Zuma website

Make sure to check out our latest episode, with Devin Shurtleff, CEO of Opiniion. In this emotional episode, Devin shares how he's dealing with losing his co-founder, Justin Bingham, keeping his team strong, and how the multifamily industry has rallied around him during the darkest moments.

Ready to Transform Your Resident Experience? 🚀

Contact sales@getzuma.com today to learn about Rent Collections or book a call here to learn how you can help your leasing teams focus on what they do best: building resident relationships.  

Here's to getting more leases in 2025! ♥️

Best, The Zuma Team

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