Seamlessly
integrate
with your current PMS and CRM
Collections
No More Chasing Rent—Kelsey’s Got It
Kelsey, your AI collections agent, proactively manages rent reminders, delinquency outreach, and past resident balances—so your team doesn’t have to.
See Collections AI in Action
Save time for your whole team
The results have been pretty instantaneous. At one of our properties, we were 100% collected the first month we rolled out Kelsey – that had never happened before. Now instead of filing on 2-3 people every month, we're not having to file on anyone at all.
Jordan Case
Corporate Trainer & Engagement Specialist
Easy Setup, Powerful Automation
Easy Setup, Powerful Automation
No complex training or setup. Set your demand day, delinquency rules, and communication preferences. Kelsey handles the rest.
Stay Ahead of Delinquencies
Kelsey monitors the health of your current residents—automatically reminding them when rent is due, alerting them about late fees, and escalating outreach when necessary.
Multi-Channel Communication
Text, Email, Ringless Voicemail – Kelsey meets residents where they are
Keep Site Teams in the Loop (Only When Needed)
Your team stays in control with our Chrome extension. View conversations, jump in as needed, or let Kelsey handle it all.
Total Transparency.
Real Results.
Track every interaction, payment, and resolution. Kelsey logs all activity so you know what’s working.
See what’s happening — and who’s at risk
Kelsey doesn’t just automate outreach—she gives your team a real-time window into collections performance and resident health.
Our dashboard turns every interaction into actionable insight, so you can improve recovery rates while staying ahead of delinquencies.
Frequently Asked Questions
Can Kelsey setup and manage payment plans?
Today Kelsey accepts promise dates, but we don’t accept partial payments or manage payment plans (outside of standard plans such as Flex).
What impact does Kelsey have on Collections KPIs?
Zuma’s Collections AI automates rent reminders and follow-ups via multiple channels, offers customizable workflows, and delivers risk-scoring for residents. It has helped our customers achieve 100% rent collection in the first month and reduce workload by up to 85%, while driving down bad debt significantly.
What guardrails exist to ensure Fair Housing compliance and other regulatory compliance?
Seamlessly
Property Management Companies Love Zuma
Zuma performs like no other AI agent on the market
2
.5x
higher lead-to-visit conversations
85
x
higher overall conversion rate
85
x
reduction in rent collection workload
53
x
faster response rate
The AI-assistant for your full resident lifecycle.
Get from lead to lease faster than your competitors.
