Leasing

Meet Kelsey,
Your Rockstar Leasing Agent

Why Kelsey Is A Great Addition To Your Leasing Team

By combining cutting-edge AI with human-in-the-loop expertise, Kelsey delivers

Instant Lead Response

24/7, zero handoffs

Handles Comms

Phone, ILS forms, emails, chat

Instant Lead Response

Tailored, brand-aligned

Leasing Playbook

Fast, seamless

Kelsey saves time
and improves performance

By combining cutting-edge AI with human-in-the-loop expertise, Kelsey delivers

70
%
of your onsite team’s time given back to them
240
%
improvement in lead-to-tour rate
1.3
 minutes
response time, 24x7x365, including our humans-in-the-loop
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The Power of Human + AI

Agentic AI Automation Layer

Kelsey partners with your site team to build intelligent automation that continuously adapts to property operations.

Humans in the Loop

Kelsey automates routine property tasks while seamlessly handing off complex decisions to the Zuma team—ensuring the right solution every time.

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Every Channel, All The Time

Kelsey lives wherever your prospects do—phone, web chat, email, and SMS. She answers instantly, keeps context across channels, and never misses a beat.

Answers inbound calls

Texts leads and follows up automatically

Handles website chats

Responds to emails

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The Easiest For Your Leasing Team

Kelsey doesn’t just live outside your system—she integrates directly into your CRM, calendar, and workflows.

On-site teams see every lead, every message, and every tour booked—right inside the tools they already use - no need to login to another platform.

Seamless CRM sync

Calendar integration

Unified inbox & activity tracking

Save time for your whole team

“Zuma's AI assistant has completely changed our leasing process. We're now able to engage every lead promptly, resulting in more tours and leases.

Our team is more productive than ever, focusing on what they do best: building relationships and closing deals.”

Nick Fetchick
Director of Sales
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Frequently Asked Questions

Will AI replace my human team?

Our vision to create the most effective Leasing Teams and to create the best Prospect experience is to have a hybrid experience of humans + AI.  Kelsey is designed to take all of the busywork off your onsite team’s plate so they can be fully present and human with prospects.

How does Kelsey integrate with our property management system?

Kelsey integrates seamlessly with your RealPage, Yardi, or Entrata PMS (and corresponding CRMs) to ensure data accuracy and full visibility of everything that Kelsey is working on.

How does Kelsey communicate with Prospects?

Kelsey meets Prospects wherever they are, at any time of the day (or night!).  She’ll seamlessly reach out to your ILS leads, handle phone calls, send emails, or interface via live chat to answer any questions, build interest in your community, and qualify the prospect along the way.

Seamlessly
integrate

with your current PMS and CRM

Zuma performs like no other AI agent on the market

2
.5x

higher lead-to-visit conversations

85
x

higher overall conversion rate

85
x

reduction in rent collection workload

53
x

faster response rate

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The AI-assistant for your full resident lifecycle.

Get from lead to lease faster than your competitors.

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