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Answer Every Call with VoiceAI

Transform your leasing office with AI-powered call handling that adapts to your team's needs. Capture every lead, reduce response times, and let your leasing agents focus on what they do best.

It was almost eerie how quiet the office was because Kelsey was taking care of all the calls for us! It saved my team a ton of time which they have been using on up-levelling their skills, building community, and closing deals!

We Know Tech, You Know Leasing

Property managers have spent decades perfecting the art of leasing: handling calls, nurturing leads, and running communities. At Zuma, we don't reinvent leasing - we build AI-driven technology that enhances what your team already does best.

First Impressions Matter.
Make Them Count!

A leasing call is often a prospect's first interaction with your community. Ensure it's a great, with VoiceAI.

How VoiceAI Works:

  • Answers leasing calls 24/7

  • Provides info on pricing, availability, tour scheduling, and requirements

  • Books and confirms tour appointments

  • Routes caller immediately if they need human assistance

How Calls Are Handled:

  • Caller dials your community

  • They're greeted by Kelsey's voice with clear routing options

  • Leasing inquiries are managed by VoiceAI, while resident calls go to your team

  • If Kelsey can't answer a question, calls are transferred based on your routing rules.

53% improvement in lead response times

AI That Adapts to Your Leasing Office - Not the Other Way Around.

Communities are unique, so why should their call-handling solution be one-size-fits-all?

Choose Your Call Handling Approach:

  • Full VoiceAI

  • Call-to-Text

Select Your Connection Method:

  • Zuma Vanity Numbers

  • Traffic Forwarding

Set Your Answering Preferences:

  • Kelsey Answers First

  • Leasing Office Answers First

A Smarter, More Resilient Leasing Office

VoiceAI isn't here to replace leasing teams, it's here to empower them. By combining decades of leasing expertise with cutting-edge AI, we've built a solution that truly works for property managers, even when staff changes or call volumes fluctuate.

Monitor and optimize your performance:

  • Listen to call recordings from your CRM

  • Review daily summary emails with call information

  • Measure conversion rates and booking effectiveness

Seamless integration with your existing tech stack:

  • Works with major property management systems

  • Automatic syncing of lead information

  • Real-time updates to your CRM

Frequently Asked Questions

What if Kelsey can't answer a question?

Zuma syncs all call recordings to your CRM and they’re available at your fingertips. Our comprehensive analytics dashboard gives you complete visibility into all call activity. Our detailed daily summary emails provide actionable insights on call volume, common inquiries, and lead quality—helping you continuously optimize your leasing operations without adding manual work.

How do we know what's happening with our calls?

Occasionally, Kelsey won’t be able to answer a question, and she’ll transfer the call directly to the leasing office based on your routing rules. She can also take a message for your team to review. This ensures no lead falls through the cracks, even when handling complex inquiries.

Do we need to change our phone numbers?

No changes required. Zuma offers two flexible connection methods clearly outlined in our customization options: (1) Zuma Vanity Numbers - dedicated lines that represent your property in our system, or (2) Traffic Forwarding - which routes calls from your existing phone numbers to our VoiceAI. Both options integrate seamlessly with your current setup, ensuring a smooth transition without disruption to your team or prospective residents.

The AI-assistant for your full resident lifecycle.

Get from lead to lease faster than your competitors.

Inbound Calls
7.8K
29%
After-Hours Prospects
935
2%
Tour Reviews
789
30%
Messages Sent
11.2K
29%
Lease Value Generated
$1.5M
15%
Rent Collected Monthly
100%
15%
Total Prospects
2,671
6%
Occupancy Rate
92%
8%