Voice AI

Answer Every Call with
VoiceAI

Transform your leasing office with AI-powered call handling that adapts to your team's needs. Capture every lead, reduce response times, and let your leasing agents focus on what they do best.

Save time for your whole team

“It was almost eerie how quiet the office was because Kelsey was taking care of all the calls for us!

It saved my team a ton of time which they have been using on up- leveling their skills, building community, and closing deals.”

Rachel Shubitowski
Director of Sales
Zuma blonde woman smiling against turquoise background wearing beige sweater
Zuma portrait with blurred effect against teal background
Zuma call interface showing 53% improvement in lead response times

First Impressions Matter.  
Make Them Count.

A leasing call is often a prospect's first interaction with your community. Ensure it's a great, with VoiceAI.

The Power of Human + AI

Agentic AI Automation Layer

Kelsey partners with your site team to build intelligent automation that continuously adapts to property operations.

Humans in the Loop

Kelsey automates routine property tasks while seamlessly handing off complex decisions to the Zuma team—ensuring the right solution every time.

How it works

VoiceAI fits any workflow

1

Choose Your Call Handling Approach

  • Answers leasing calls 24/7
  • Provides info on pricing, availability, tour scheduling, and requirements
  • Books and confirms tour appointments
2

Select Your Connection Method

Choose between:
  • Zuma vanity number
  • Traffic Forwarding
3

Set Your Answering Preferences

Choose between:
  • Kelsey Answers First
  • Leasing Office Answers First

We Know Tech,
You Know Leasing

Property managers have spent decades perfecting the art of leasing: handling calls, nurturing leads, and running communities.

At Zuma, we don't reinvent leasing - we build AI-driven technology that enhances what your team already does best. Our humans provide oversight, that extra personal touch, and the ability to step in when needed.

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Frequently Asked Questions

How does Voice AI integrate with our existing phone system?

We integrate seamlessly with your existing IVR and tracking phone numbers.

How natural and human-like does Kelsey sound?

Voice tone, terminology, mannerisms, and overall vibe is completely customizable, not just at the corporate level, but at each individual community.  And Kelsey sounds very natural - you are welcome to try it here! +1 213 297 3876

How does Kelsey escalate to a live agent or to an onsite team member when needed?

We’re fully integrated with your IVR so can seamlessly transfer to your maintenance team, your leasing office, or other destinations.  Kelsey will understand the nature of the issue and effortlessly transfer the caller to the right destination based on your rules.

Seamlessly
integrate

with your current PMS and CRM

Zuma performs like no other AI agent on the market

2
.5x

higher lead-to-visit conversations

85
x

higher overall conversion rate

85
x

reduction in rent collection workload

53
x

faster response rate

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The AI-assistant for your full resident lifecycle.

Get from lead to lease faster than your competitors.

Professional woman in business attire smiling with Zuma background