“Zuma helped us increase our response rates by 30% and improve lead-to-tour conversions by 20-30%.”
Hannah Bailey, Senior Marketing Manager, Raintree Partners
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Meet Kelsey, the AI that adapts to your business

Get to Every Lead at Lightning Speed

Responses around the clock, with AI supported by Zuma's Human Leasing Agents.
Automated lead qualification and customizable workflows.
Seamless integration (Yardi, Realpage, Entrata and others) to save time for your team.

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Turn More Leads
into Leases

Increase conversions with personalized, AI-driven chats and prompt follow-ups.
Maximize opportunities through efficient tour scheduling.
Continuously improve human-in-the-loop training for conversations.

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Empower Your
On-site Teams

Integrate with your existing CRMs and workflows to reduce training and admin burden.
Empower your onsite teams to focus on tours and closing leases.
Get actionable insights from conversation data to improve operations strategies.

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Tailored to meet the unique needs of every multifamily market segment

From Class A to affordable housing communities,
find out how Kelsey can work for you.

Class A

Kelsey provides personalized service, handles requests, and promotes luxury amenities to meet high-end renters' needs, while expertly matching them with ideal apartments.

🗣️ Responds to ILS notes addressing questions and concerns

🧠 Knowledgeable of community, floorplan, and unit amenities

🖼️ Share media assets like floorplan images etc.

Class B

Kelsey effortlessly handles leads across all marketing channels, offers specials, and increases foot traffic

📞 Responds to prospect phone calls to engage and qualify

🧠 Adept at providing the most up to date move-in specials

📅 Easily coordinates in-person, virtual, and self-guided tours

Class C

Kelsey highlights cost-effective options that fit within tight budgets and describes nuanced rental applicant requirements.

🗣️ Fluent in conversing in over 200+ languages

📑 Abides by Fair Housing Laws while navigating applicant policy questions

🚫 Doesn’t get tripped up by spelling mistakes or slang

Affordable

Kelsey evaluates applicant eligibility and communicates in 200+ languages for accessibility.

✅ Ensures quality traffic as prospects are qualified based on occupancy & income

🧠 Adept at navigating Fair Housing Laws and discussing various voucher programs.

Lead-to-Lease Conversions Like No Other

53%

Faster response-rate

2.4x

Higher lead-to-visit conversions

44.8%

Higher overall conversion rate

Why Property Management Companies Love Zuma

By combining cutting-edge AI with human expertise, customizable workflows, and exceptional support, Zuma addresses the unique challenges faced by multifamily leasing professionals.

Human + AI Hybrid Approach

Zuma is the ONLY platform that combines AI with human oversight, ensuring high-quality responses without handoffs to your onsite team. We are on the clock 24x7x365 ensuring your leads always get the white-glove treatment to convert them to tours!

Five-Star Customer Support & Onboarding

Zuma sets the industry standard with lightning-fast onboarding process and unparalleled customer support, ensuring clients get the most value out of our technology from day one.

Customizable Workflows and Brand Voice

We offer highly customizable workflows that adapt to each property's specific needs and processes. This flexibility, coupled with the ability to maintain a consistent brand voice, empowers leasing teams to convert more leads and close deals faster.