AI Leasing: The Future of Multifamily Operations

Tired of managing leasing turnover? Prospects going unanswered for hours? Low conversion rates? Let Zuma handle your leasing operations!

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Traditional Leasing

🤯 No 24/7 sales support for prospects that inquire after hours

🤯 Prospects wait hours to receive a single response

🤯 Frustrating leasing management and turnover

AI Leasing

✅ Personalized omnichannel conversations with immediate responses

✅ Increased conversion rate

✅ Brand voice consistency

✅ Increased operational visibility & insights

Prospect Engagement

Every prospect receives a personalized E-mail & text within 2 minutes of inquiring online

Configurable Dialog

Management teams can configure Kelsey to speak with a unique brand voice and follow custom SOP

Intelligent Negotiations

Kelsey will drive conversations with prospects and suggest floorplans and units that best fit their preferences

Automated Follow-Ups

Configure Kelsey to send E-mail & text follow messages to prospects relieve your on-site teams

Post-Tour Engagement

Kelsey collects prospect feedback after tours, sends the application, and provides a sentiment score to leadership

Schedule Tours

Easily schedules tours across communities managing on-site teams’ busy schedules and sends tour reminders to improve show rates

Designed for Multifamily, Blending Human Expertise With AI Precision

Learn about how Zuma's AI leasing is transforming the industry

Conversational Quality

Never worry about a prospect going missed. Centralize and automate your entire leasing operations

Human + AI Synergy

Our human+AI strategy ensures no prospect goes unanswered and there are no handoffs

Customizable

We understand everyone runs their business differently, that's why we made Kelsey highly customizable

Zuma analytics helps you stay on top of your leasing operations

Easily integrate Zuma into your existing tech stack

Kelsey never sleeps....
Even after hours

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Meet Kelsey: Meet The Newest Member of Your Team

Easily integrate Kelsey into your tech stack and watch her do her magic 🪄

A Delightful Experience For Every Prospect

Kelsey integrates with all your marketing channels, engaging prospects with personalized interactions.

By extending your leasing team's availability 2-3X, Kelsey ensures that every prospect enjoys a premium, high-touch experience.

Your On-Sites New Best Friend

Kelsey operates out of her agent profile in your CRM and all of her activity will be mirrored in the CRM so she operates just like a teammate with your on-site teams. Kelsey even leaves notes in the CRM for on-site agents and respects guest card ownership if trained to.

Prospects receive a consistent experience throughout their renter journey, whether they're talking to a leasing agent or Kelsey AI.

A Centralized Approach: AI Operations Platform

Always have your finger on the pulse. Centralize your operations and unlock a new level of operational excellence with Zuma’s platform.

Conversion Rate

Easily monitor your portfolio leasing funnel to ensure conversion rates are trending in the right direction and you can proactively get ahead of problems. The leasing funnel is segmented and AI operations are standardized so it's easier to reduce variables and expect consistent results.

🧠 Track conversion rates every step of the way

📈 Monitor impact of AI on leases value generated

😄 Understand prospect sentiment after tours

Marketing Impact

Zuma’s operations platform will expose which marketing channels are the most effective at driving traffic and how that traffic converts. It's easy to see which sources and channels of communication are most effective and make strategic operational decisions.

📊 View funnel by marketing source at each community

♻️ Track which channels prospects are inquiring from

⚙️ Kelsey categorizes prospects ‘Lost Reasons’ to track why prospects disengage

After Hours Activity

With AI handling after-hours inquiries, you can track and analyze how prospects engage with your properties outside of regular business hours. Understand the volume and nature of interactions taking place when your leasing office is closed, and see how this 24/7 availability impacts your overall leasing performance.

🕒 Capture and respond to late-night inquiries without delay, ensuring no lead goes cold

📊 Monitor the impact of after hour activity on leases

🌙 Monitor the volume of after-hours inquiries and interactions