Every property manager knows the drill: the first two weeks of each month get consumed by chasing late payments, coordinating move-outs, juggling resident communications across multiple channels, and carefully navigating compliance requirements.
It's time-consuming, inefficient, and often frustrating.
Today, we're changing that with the launch of Collections AI. ✨
The Same Kelsey You Trust, Now Handling Collections
You already know Kelsey as your trusted AI leasing assistant.
Now, she's bringing that same efficiency and reliability to your rent collection and move-out processes, helping you recover more revenue while maintaining resident satisfaction.
End-to-End Automation
Kelsey handles your entire collections workflow, from initial rent reminders to final move-out coordination. Her intelligent automation system manages communication across all channels while maintaining complete compliance across jurisdictions.
Key features:
🔔 Smart rent reminders and late fee notifications via text, email, and voice
✅ Automated promise-to-pay tracking with intelligent follow-ups
💰 Seamless move-out coordination and deposit handling
Unmatched Configurability
Every property is unique, and Kelsey adapts to your specific needs. Set up custom workflows, compliance rules, and communication templates without any technical expertise required.
Key features:
🎨 Property-specific workflows and timelines
🧑⚖️ Jurisdiction-specific compliance settings
👌 Flexible message templates and late fee rules
Since implementing Kelsey, we've seen a dramatic reduction in late payments. The automated follow-ups and walkthrough notifications really get residents' attention and drive action.
Intelligent Resident Engagement
Our AI-powered system learns from every interaction, optimizing communication timing and channels for maximum effectiveness. Kelsey maintains persistent engagement with late-paying residents while tracking payment patterns to identify potential issues early.
Key features:
💬 Multi-channel communication optimization
🤓 Smart promise-to-pay tracking with automated follow-ups
📊 Comprehensive payment history and risk analysis
At one of our properties, we were 100% collected the first month we rolled out Kelsey. That had never happened before.
Actionable Analytics
Get real-time insights into your property's collection performance with detailed analytics and reporting. Track promise-to-pay fulfillment, analyze delinquency trends, and generate investor-ready reports with ease.
Key features:
💸 Real-time collections dashboard
📈 Delinquency trend analysis
✨ Comprehensive performance metrics
We usually file on two to three people a month. The first month with Kelsey, we didn't have to file on anyone at all. The second month, it was only one person—and they ended up paying before our actual rent collection deadline!
Chrome Widget: Your New Browser Assistant
Access resident and prospect information directly from your browser with these powerful features:
📅 Tours Tab Never miss a prospect visit again! Stay informed on upcoming tours, track prospect preferences, and easily update tour statuses with detailed notes - all from your browser.
🚨Action Required Your complete command center: get access to all your to-dos at a glance, quickly check on resident profiles, and manage communications through Kelsey, all in one place.
🔍Search: Quick search by resident name or unit number keeps your resident and prospect information at your fingertips.
Real Results from Day One
Properties using Kelsey are seeing remarkable improvements in collections and team efficiency:
Ready to Transform Your Collections Process?
Book a demo today to see how Collection AI’s industry-leading features can revolutionize your rent and move-out collections while improving resident satisfaction and reducing team workload.
