As we celebrate Women's History Month, we're inspired by the countless women shaping the multifamily industry with their vision, leadership, and grit.
At Zuma, we're proud that our AI solutions are helping property management teams (many led by incredible women!) save time on routine tasks so they can focus on what truly matters: building relationships and growing their businesses. 💪
Be sure to check out the two amazing podcast episodes with women multifamily leaders we've linked at the bottom of this newsletter! Their stories of innovation and resilience might just be the inspiration you need this spring! 🪷
Now, let's jump into all the exciting updates happening at Zuma this month!
Zuma’s New Look
We've given the Zuma website a complete makeover, and we're excited for you to see it!
The fresh new design better showcases our solutions:
💙 Leasing AI: Kelsey, your rockstar leasing agent, continues to transform prospect engagement with 53% faster response rates and 2.4x higher lead-to-visit conversions!
→ Check out the Leasing AI page
💜 Collections AI: Now officially launched as our newest product, Collections AI turns chaos into cash flow with automated rent and move-out collections. On-site teams have already seen an 85% reduction in collection workload!
→ Check out the Collections AI page
New Rent Collection Dashboard: Full Transparency, Real-Time Insights
Say goodbye to data silos and guesswork in your collections process!
Zuma’s Rent Collection Delinquency Dashboard gives you real-time visibility into rent payments, outstanding balances, and resident payment behavior across your entire portfolio.
🔹 Track rent collection progress daily, by community or portfolio-wide
🔹 Monitor resident payment status – see who’s paid, who’s overdue, and promised payments
🔹 Get detailed insights on individual residents, including past due balances, late fees, and interactions
🔹 AI-powered automation – know when Kelsey or on-site teams engage and track every conversation
With live data updates, you can quickly identify properties that need attention, spot trends, and take action before delinquency escalates.
📊 Now live! Experience full transparency in your collections process – no more spreadsheets, just actionable intelligence.
Contact sales@getzuma.com to get a demo now and take control of your collections! 🚀
Zuma’s Chatbot: The 24/7 Leasing Assistant That Never Misses a Lead
Did you know that 50% of calls to leasing offices go unanswered daily? We've been working to change that, but not by reinventing leasing—by enhancing what your teams already do best.
Today’s renters expect instant responses, and Zuma’s chatbot is built to deliver just that. Whether it’s answering questions, booking tours, or capturing leads, our chatbot is fully customizable to fit your leasing needs.
🔹 Smart, Instant Answers – Responds to pricing, availability, pet policies, and seamlessly schedules tours directly through chat.
🔹 Customizable Widgets & Branded Experience – Control what renters see and customize colors, greetings, and visibility settings through the client portal.
🔹 Effortless Integration – Deploy with a simple script without development work and seamlessly track interactions in Google Tag Manager & Google Analytics.
Want to see it in action? Contact sales@getzuma.com for a demo today!
What Else is New?
The Zuma RV Tour Stops by The Multifamily Social Media Summit!
Shiv and the RV crew embarked on a 50-hour road trip to get to Napa, and they’re parked outside the conference to chat with attendees about the future of Multifamily (and raffle off a pair of Airpods Max!!). Go to Shiv’s Linkedin page for more info and updates!
💗 Women of Multifamily
This week, we highlight two recent (and inspiring) women-led episodes of the Humans of Multifamily podcast!
The first is Jill Hinton, president of GoldOller, who shared her journey from military kid to multifamily leader.
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Born in Iceland and moving every two years until age 12, Jill developed adaptability and people skills that would serve her throughout her career. This episode is packed with great advice for current and future leaders. → Find this episode on the HOMF homepage!
The second episode is a very special one, with mother-daughter duo Melanie and Sarah Stiles!
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Their refreshingly honest perspectives on the "we're family" workplace culture, the universal experience of "faking it until you make it," and the delicate balance of maintaining authentic connections in a business environment offer wisdom for industry professionals at every career stage. → Find this episode on the HOMF homepage!
See you next month! 👋
